Use your credit card to purchase from our secured site. We will do our best to ship within 1-3 business days (Monday-Friday) depending on certain items such as TASER® and surveillance systems may take additional time prior to shipping for clearance and testing purposes after payment is received. If we are not able to ship within that time, we will notify you by e-mail.
Self Defense and security Return Policy
You will need to call us, or email us at Ttes@SelfDefenceAndSecurity.com for a
Return Merchandise Authorization number. The RMA # must be written on the outside of box. There must also be a note in the box explaining the problem. Returns received without a note will result in a longer processing time.
RETURNS THAT DO NOT HAVE RMA #’S ON THE LABEL WILL BE REFUSED AND RETURNED TO SENDER.
We as a wholesaler will replace any defective item.
There is a restocking fee for the return of non-defective items. Please contact for the restocking fee for your order as they are handled on a case by case bases.
Contact us for RMA number and additional information on returns.
Once a return is received we will determine whether or not it is defective and then process the customer’s request.
We will email or call you once the return is received and processed.
Self Defence And Security does not pay for shipping of returned items. |