THERE WILL BE A SHIPPING CHARGE OF $6.00 ON ALL ORDERS UNDER $50.00 AND FREE SHIPING ON ALL ORDERS $50.00 OR MORE. Use your credit card to purchase from our secured site. We will do our best to ship within 24 hours (Monday-Friday). If we are not able to ship within that time, we will notify you by e-mail.
Self Defense and security Return Policy
You will need to call us, or email us at RETURNS@SELFDEFENCEANDECURITY.COM for a
Return Merchandise Authorization number. The RMA # must be written on the outside of box. There must also be a note in the box explaining the problem. Returns received without a note will result in a longer processing time.
AS OF 4/14/2005 RETURNS THAT DO NOT HAVE RMA #’S ON THE LABEL WILL BE REFUSED AND RETURNED TO SENDER.
We as a wholesaler will replace any defective item.
There is a 20% restocking fee for the return of non-defective items.
Return Merchandise Authorization number. The RMA # must be written on the outside of box. There must also be a note in the box explaining the problem. Returns received without a note will result in a longer processing time.
AS OF 4/14/2005 RETURNS THAT DO NOT HAVE RMA #’S ON THE LABEL WILL BE REFUSED AND RETURNED TO SENDER.
Sample return package:
JD ENTERPRISES
RMA # 00000000
1867 Caravan Trail #105
Jacksonville, FL 32216
Once a return is received we will determine whether or not it is defective and then process the customer’s request.
Replacements for defective item will be shipped directly back to your customer just as a drop ship would at no charge. If product is NOT defective, a choice of in house credit or reship product back to customer will be given.
Refunds will be issued in the form of a credit and will be used on your next order.
We will email or call you once the return is received and processed.
Self Defence And Security does not pay for shipping of returned items. | 
